FAQs
FAQs
How much does Zantalas charge for postage?
- Our standard postage rates are £3.99 for standard parcels and £5.99 for extra large parcels. We also offer a next day service for £5.99 for standard parcels or £6.99 for extra large parcels.
What are your postage options?
- We offer both standard and express shipping options
- If you have ordered a large item, for example a saddle pad, our website will know you need a large parcel so will adjust your postage options to ensure you have the correct postage.
How do I contact Zantalas?
- The best way to contact is is either by email; thegirls@zantalas.com or to DM us on one of our social channels. Instagram; zantalas_uk Facebook; zantalas
Who owns Zantalas?
- Zantalas is a UK based, family run start up launched by Stephanie, Amy, Lily & Jasmine. We do everything ourselves, right down to fabric sourcing and we only work with people who have significant experience with horses so we know our products meet the high standards needed.
What is your charity donation?
- Zantalas isn't profitable yet (which means it's still costing us more to run that we're getting from sales). As soon as we make a profit, we will be giving 5% of it to equine charities - we will use a poll on Instagram to allow our followers to select a charity